Returns & Exchanges
At Blue Owl, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn apparel with original tags attached. Our streamlined process ensures that exchanges and refunds are handled promptly to get you back to your style.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your original packaging.
Drop Off Package
Hand over your securely sealed package to any authorized carrier location or schedule a pickup at your convenience.
Receive Refund or Exchange
After our warehouse team inspects the returned items, your refund will be processed to your original payment method or your exchange items will be shipped within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing